1：To submit a refund request, please contact us at (info@Fitebooks.com).
2：Return of eBook for no reason.
- This can be done within 1 day of purchase. We will issue a refund. you’ll be automatically refunded on your original payment method within 10 business days.
- If more than 15 business days have passed since we’ve approved your return, please contact us at info@Fitebooks.com
3:Return of ebook for a valid reason
- Please contact us (email) and state the reason for the refund, but it is entirely at our discretion whether to grant a refund on a case-by-case basis.
"I didn't like this book" is not a valid reason.
- After 7 days : We are unlikely to do so. Whether we process a refund after such a long time is entirely at our discretion, and if we do grant a refund in these circumstances, it will only bein the form of a gift card. The gift card can be used to purchase e-books on (website).
4：product problem
- If the e-book you purchased from us does not match its description in some way, or if the content of the book is incorrect, then we will process a full refund without hesitation.
5：The description includes, among other things:
- e-book file format
- Supported reading devices and operating systems
- Number of pages
6：There's a variety of real-world issues that can trigger a refund. Just contact our support team and they'll be glad to help.
7：Exceptions / non-returnable items
- Unfortunately, we cannot accept returns on sale items or gift cards.